About this episode
Babak Moini founded Laser Clinics Australia (LCA) in 2008. It became the world's largest aesthetic and skin clinic chain, with over 200 locations in Australia, Singapore, the UK and Canada. Numerous competitor brands have since chased the same patients, all built on discounted, high-volume treatments in high foot traffic locations and shopping centres.
Babak sold his final shares in LCA in 2017 and has watched from the sidelines as the chain model he started has evolved.
We discuss founding LCA, private equity and selling the business, pricing pressure and unsustainable discounts, why franchise models are struggling, nurse shortages, competition and saturation, regulation and compliance costs, advice for franchise owners and opportunities for independent clinics.
What you'll learn
- How the chain clinic model began
- Why heavy discounting is unsustainable
- Why franchise models are struggling
- Where independent clinics can win
- The outlook for chain clinics
Topics
- Business
- Clinic chains
- Private equity
- Pricing
- Franchising
- Australia
Full transcript
The full transcript for this episode is coming soon.