About this episode
In our What's Trending in Aesthetics episodes we discuss the topics doing the rounds on social media, the issues being debated in injector forums and the stories making the news: the controversies, big stories and themes that have injectors and our industry talking.
In Chapter 20, Dr Jake Sloane and David Segal start with a serious complication following periorbital filler in a 26-year-old woman: rupture of the globe of the eye. They then look at an alleged firebombing at a cosmetic clinic in Bundoora, Melbourne, and the importance of insurance, business interruption cover and crisis communication.
They also discuss the fatal shooting of Marbella cosmetic surgeon Dr Alexander Aslani, which raises questions around practitioner safety, complaints escalation, life insurance and wills, before turning to the growing influence of lay influencers in skincare marketing and the tensions between professional expertise, advertising restrictions and misinformation.
What you'll learn
- What happened in a case of globe rupture after periorbital filler, and the takeaways and referral plans it raises
- What an alleged firebombing at a Melbourne clinic teaches clinic owners about insurance and business continuity
- Why business interruption cover and crisis communication matter
- Life and income protection, and what happens to a clinic after a practitioner's death
- Wills and probate basics for clinic owners
- How to handle complaints escalation and plan for practitioner safety
- Where AI notes and other clinic tools fit in
- The tension between lay influencers and Healthcare Professionals in skincare marketing
- Advertising restrictions, regulation and free speech, and AI's role in what patients believe
Chapters
Timed to the audio version on Spotify and Apple Podcasts. The YouTube and Spotify video versions may run at slightly different times.
- Introduction
- Hosts and IA Community
- Episode preview warning
- Eyeball rupture case
- Takeaways and referral plans
- IA Community app break
- Melbourne clinic firebombing
- Insurance and business continuity
- Doctor shot in clinic
- Murder motive speculation
- Life and income protection
- Clinic after a death
- Wills and probate basics
- Complaints and safety plans
- AI notes and clinic tools
- Influencers vs professionals
- Regulation and free speech
- AI truth and new era
- Wrap up and community
Topics
- What's Trending in Aesthetics
- Filler complications
- Periorbital filler
- Globe rupture
- Clinic insurance
- Business interruption cover
- Crisis communication
- Practitioner safety
- Life insurance
- Wills and probate
- Complaints escalation
- Skincare influencers
- Advertising restrictions
- Misinformation
Full transcript
The full transcript for this episode is coming soon.