About this episode
Cassie McNeil is general manager and co-owner of Cosmetic Journey in Melbourne, the largest online cosmetic surgery forum in Australia and New Zealand, where patients share their journeys to help others make informed decisions.
We explore the pros and cons of online ratings, what happens when things don't go as planned or a review is less than honest, and issues arising from the advertising laws that govern the Australian cosmetic industry.
What you'll learn
- The pros and cons of online reviews
- How patient forums help decisions
- Handling dishonest reviews
- Advertising rules in Australia
Topics
- Patient experience
- Reviews
- Regulation
- Australia
Full transcript
The full transcript for this episode is coming soon.