Episode 227 · Clinic software

The challenges of choosing and using clinical software in aesthetics with Dr Sunny Dhesi

With Dr Sunny Dhesi, General Practitioner, Rutland, UKHosts Dr Jake Sloane and David Segal

About this episode

What clinical software is best for injectors is one of the most common questions we hear. Having covered it from a developer's perspective in Episode 221, we now look at it from the injector's side.

Rutland GP Dr Sunny Dhesi shares why CRM matters, how clinics choose the wrong way, traps and the pain of switching, mapping the patient journey, planning for success, CRM promises versus reality, due diligence and references, his move to Pabau 2, regulation and compliance needs, engaging vendors, what the back end really means, and using your CRM for marketing and newsletters.

What you'll learn

  • Why your CRM choice matters
  • Common traps when choosing clinic software
  • Mapping the patient journey first
  • Doing due diligence on vendors
  • Compliance features to look for
  • Using your CRM for marketing

Topics

  • Clinic software
  • CRM
  • Business
  • Compliance
  • Marketing
  • UK

Full transcript

The full transcript for this episode is coming soon.