About this episode
Dr Felix Bertram is a returning guest (Episode 198). Alongside his clinical work as a dermatologist he is a highly successful businessman with many revenue streams, and a judge on the Swiss TV show Die Höhle der Löwen, the Swiss equivalent of Shark Tank or Dragons' Den.
We explore the business challenges clinics are facing, with a European perspective, and how struggling clinics can reinvigorate their strategy, covering inflation and consumer psychology, investors and consolidation, chains versus independent clinicians, retention and patient experience.
We also go deep on hiring and team culture, leadership boundaries and terminations, and pose a deeper question for long-term success: do injectors really understand their why? We finish with subscription revenue, outcome-based branding, consultations, cutting costs, device purchases, supplier terms and social media.
What you'll learn
- How the market has shifted in Europe and beyond
- Hiring for team fit and spotting early red flags
- Building a high-performance team culture
- Why finding your why matters for long-term success
- Subscription revenue and outcome-based branding
- Cutting costs and negotiating supplier terms
Topics
- Business
- Mindset
- Hiring
- Team culture
- Leadership
- Switzerland
Full transcript
The full transcript for this episode is coming soon.