About this episode
Ruanne Brell is a senior solicitor at Avant Mutual, Australia's biggest medical indemnity insurer. She has over 14 years of experience and provides medicolegal advice to members on a wide range of health law issues.
In her second episode we explore medicolegal issues from a patient's perspective: what happens when treatments or results don't go as expected, patients' rights, when a refund or even litigation is appropriate, and the advertising, testimonial and social media rules clinics must follow.
What you'll learn
- What patients can do when treatment goes wrong
- The difference between a complaint and a legal claim
- Common advertising mistakes by clinics
- Why financial consent matters
Topics
- Medicolegal
- Patient experience
- Advertising
- Australia
Full transcript
The full transcript for this episode is coming soon.